During configuration, while following link from the starting page to select more details, the resulting page is not loaded correctly. The whole page is blank or some portions are not loaded.
To solve this problem, soon after following link from the starting page, if the page is not loaded correctly, click anywhere on the page and select More Options > Page > Reload from the Capture window. If sections of the page are loaded only when the user scrolls down, click anywhere on the page and select More Options > Page > Scroll Down from the Capture window.