Troubleshooting

Solutions to commonly faced problems while trying to scrape data using WebHarvy

Proxy details provided are not used
Unable to load web page even after enabling proxy in settings. Open WebHarvy Settings > Browser and click on Delete Cache / Browsing History button. Res...
Thu, 12 Oct, 2023 at 10:51 AM
'Capture Target URL' option is disabled
When clicking on a link to scrape its URL, the 'Capture Target URL' option in Capture window is disabled (greyed out). Follow the steps given below...
Mon, 15 Jan, 2024 at 11:52 AM
Incorrect data mined
In the miner window's data table, some cells contain incorrect data. This usually happens when the position/location of the data item changes from page ...
Mon, 15 Jan, 2024 at 11:52 AM
Loading web page fails with Error Code 375
This happens when you have enabled proxies within WebHarvy Settings, but WebHarvy is unable to connect to the proxy server. Try the following to solve this...
Mon, 15 Jan, 2024 at 11:53 AM